News & Information for Business Automation

Sales Tax Tips for Tax Managers

Posted by Denise Renee Phinn

Apr 27, 2015 12:48:04 PM

Reposted with permission from Avalara.com

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Considering a Service Management Software Investment?

Posted by Ginger Kittinger

Apr 23, 2015 2:35:00 PM

How Executives can get the Team on Board with Effective Change Management
You’ve put a lot of research into selecting the right service management system to meet your business needs. Now, how do you ensure a smooth transition? Use these steps to get your team on board for a successful implementation.

Most executives don’t wake up one day and say, “hmm…I think I’ll start shopping for service software today.” An event, inefficiency, or need for competitive advantage triggers an “aha” moment resulting in the realization that you need to stop conducting business the way it’s always been done and start searching for a solution. 
   
Maybe you aren’t able to get the reporting you need when you need it; maybe invoicing isn’t being processed timely enough; maybe technicians are still using archaic paper processes. Competition is on the ball and new technology can be a game changer in helping to solve these inefficiencies. 
   
Whatever the impetus, executives see the 
switch to service management software as a business decision and one they don’t take lightly. It’s an investment, so often times they seek advice from other executives, look to outside consulting resources and even research on their own to get the advice they need to make a wise decision
   
Once all this work is done and the decision is made, the implementation project begins and success is defined. Smooth sailing ahead! …or is it? 
   
Initiating a Service Management Software Project: Problems from the Executive’s Chair

Once you choose a system, you want to move full steam ahead. You’re confident with your decision and you’ve chosen a system that will solve the business problems that were affecting the bottom line. But is your service team of managers, back office workers, and technicians on the same page? If not, you may be in trouble. 
   
The team in the service department is the end user of the software, so their input is essential if you want a successful transition. One of the biggest risks to any implementation projects’ success is not gaining buy-in prior to project start. Here are some challenges you may run into if you don’t build that acceptance across the entire service team and keep their needs in the forefront: 

  • One or two naysayers could sabotage the entire project.
  • These saboteurs may make it difficult to collect and clean up current data necessary to transfer to the new system.
  • They may think (and say) the software provider is incompetent because they don’t understand the reason for using the software.
  • They may give up with the excuse, “it’s too complicated” before the project and training is underway.
  • They may miss the deadlines in the project schedule and drag out the entire project timeline.

These challenges are real and likely stem from the fear of change, both to their current processes and to their job security. Negative attitudes and uninformed participants can ruin project’s success and kill any forward momentum. 
   
Focus on what’s in it for them: more efficient data collection, skill building and growth opportunities. It’s best practice to get your team involved in the beginning of the project and when process change decisions are being made.         

 
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Topics: ERP, Human Resources

Scanco's Story: How They've Moved from Warehouse Automation to Full Warehouse Management

Posted by Ginger Kittinger

Apr 21, 2015 4:27:13 PM

For over 20 years, Scanco has been the leader in warehouse automation technology, delivering quality automation products into the hands of manufacturers and distributors across the U.S. Since the beginning, they have focused their attention on helping clients improve their operational efficiency so they can reap the benefits of all their hard work instead of watching their money go down the drain due to overwhelming inefficiencies and overhead costs. Those years have taught them a lot about the warehouse, particularly highlighting the challenges many of their customers still experience after they have automated their operation. For larger, more advanced warehouse operations, warehouse automation is not enough; they need a more sophisticated solution to successfully master the everyday tasks required of their operation.

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Topics: ERP

Save now on additional Infor CRM user licenses!

Posted by Ginger Kittinger

Apr 15, 2015 3:33:00 PM

April showers bring big savings!

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Topics: CRM

Legal Briefs for April 2015

Posted by Donna Baeza

Apr 6, 2015 2:56:07 PM

Spring!  Here is a bountiful bouquet of HR issues . . . some are sweet, some not so much, some may tickle your nose:

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Topics: Human Resources, In the News

Save Now on Sage Software Before Rate Increases May 1

Posted by Denise Renee Phinn

Apr 6, 2015 10:00:00 AM

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Topics: ERP, Sage 100 ERP, Human Resources, Industry News, CRM

Recall Roundup - March 2015 - Springtime Health

Posted by Denise Renee Phinn

Mar 31, 2015 9:00:00 AM

Springtime is typically a welcomed change of pace from heavy coats and clothing by day and layers of blankets at night. With a return to the outdoors and anticipation of bikini season up ahead, many take the opportunity to pay closer attention to their health and diet.

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Topics: ERP, Traceability and Beyond, Industry News

Coming Soon... Sage 100 ERP 2015!

Posted by Denise Renee Phinn

Mar 26, 2015 4:47:16 PM

We are happy to announce that Sage 100 ERP 2015 will be available mid-April 2015.

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Topics: ERP, In the News, Industry News

Communication with your company is important to us!

Posted by Greg Went

Mar 20, 2015 10:44:00 AM

Your satisfaction and experience is extremely important to Blytheco.  We want to make sure that we are communicating with the right individuals and departments within your organization.  Please take a moment to take our quick 'Contact Verification & Satisfaction Survey' below:

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Topics: Contact Manager

The Top Pressures in Food and Beverage

Posted by Alicia Anderson

Mar 10, 2015 11:31:00 AM


As food and beverage manufacturers struggle to manage demand and stay ahead of the competition, they confront challenges unique to their industry. 

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Topics: Traceability and Beyond

About Our Blog

This blog was designed with you in mind. Here you will find the latest information about updates and upgrades for the products that you use.  We also spotlight industry trends and best practices in areas concerning business software solutions.

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